Home Networks Support (ARRIS CPE, ECO)
Find support for these products:
- Home Media Devices (Modems, Gateways and Set-Top products)
- Home Media Software (ECO, EDGE, Andromedia and Krea TV)
Consumer Support
Support for ARRIS SURFboard Cable Modems, Wi-Fi Cable Modems, ARRIS SURFboard mAX mesh Wi-Fi systems and routers.
Log in or create an account to access restricted content. 
Once an account is created, you may Request Access within My CommScope to these and other support applications.
For information, review the Membership Guide.
Repair Services
For CPE repair services CommScope uses ASC's (Authorized Service Centers) for both in and out of warranty repairs
For Repair partner information and our CommScope CPE Repair Guide, please email the Technical Assistance Center
Operator Sales Contact Form
I am an operator and am interested in ARRIS Home Networks products, services, and solutions
Contact Operator Sales
Product Security Feedback
Report product security issues or vulnerabilities relating to our products.
Report or Give Feedback
Contacts
Global:
+1-215-323-2345
North America:
+1-888-944-4357
Spanish:
+1-215-323-2346