Home Networks Support (ARRIS CPE, ECO)

Find support for these products:
  • Home Media Devices (Modems, Gateways and Set-Top products)
  • Home Media Software (ECO, EDGE, Andromedia and Krea TV)
Consumer Support

Support for ARRIS SURFboard Cable Modems, Wi-Fi Cable Modems, ARRIS SURFboard mAX mesh Wi-Fi systems and routers.

Repair Services

For CPE repair services CommScope uses ASC's (Authorized Service Centers) for both in and out of warranty repairs

For Repair partner information and our CommScope CPE Repair Guide, please email the Technical Assistance Center

Operator Sales Contact Form

I am an operator and am interested in ARRIS Home Networks products, services, and solutions
Contact Operator Sales  

Product Security Feedback

Report product security issues or vulnerabilities relating to our products.
Report or Give Feedback  


North America:


View other regional support contact information.

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    Modems & Gateways

    Set-Top Products

    ECO & EDGE

    Krea TV